Shipping & Delivery

All orders are processed in our Auckland head office as soon as possible, within standard business hours and are dispatched within three business days, subject to payment clearance and stock availability. High sales volumes, public holidays and weekends may affect delivery times. We operate usual business hours, Monday to Friday with the exception of NZ Public Holidays. Couriers usually operate between 8am – 6pm on business days.

All shipments are tracked. We are unable to deliver to PO addresses.

All our delivery times are estimates. For delivery timeframes once dispatched, please enquire with the carrier directly, please expect some delays during this time.

Duties, Taxes and Border Charges:

New Zealand - Taxes and duties are included within the purchase price.

Rest of World - As orders are shipped from our Auckland, New Zealand office you may incur duties, clearance fees or local taxes. Keely Limited does not cover these charges and is not liable for any fees incurred. If you require more information, we advise you to check with your local customs agent.